I am committed to ensuring your privacy is protected. Should I ask you to provide certain information by which you can be identified, it will only be used in accordance with this policy.
Your data is stored securely and confidentially and used in a safe and ethical manner, in line with EU General Data Protection Regulations May 2018. It is not shared with other people without your consent.
When discussing my counselling work with my supervisor I do not reveal client identity and take precautions to protect client privacy.
The only circumstance where, as a counsellor, I am obliged to break confidentiality is if a client has indicated that there is a risk of harm to themselves or someone else. If this occurs I am required by ethics to seek advice and guidance from other professionals. I will also try and discuss this with my client before hand to obtain agreement.
I only use the data your offer me – based on how you like to be contacted if required. This is usually a phone number and / or an email address. The information you give me is used to contact you to – primarily to send session reminders or let you know if I need to change a session time.
You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to ask me to amend or change any incorrect information about you.
You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.
As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Emma Whelan Counselling.
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